Your organizationSubaccounts

Subaccounts

Run chapters, regions or affiliated organizations under one parent account.

A subaccount is a child organization under yours: a chapter, a region, an affiliated charity. Settings > Subaccounts manages them.

Before you start: subaccounts are created from the parent organization. If you're already inside a subaccount, Givable offers to switch you to the parent. Subaccounts can't have subaccounts of their own.

What a subaccount shares, and what it doesn't

Shared with the parentIts own
Plan and regionLegal identity and registration (EIN or Business Number)
Givable feePayment processor connection
DatabaseBilling

Each subaccount is its own legal entity, so it needs its own registration and connects its own Stripe account. It is billed separately.

Create one

Select Create subaccount

Givable confirms which organization it will sit under.

Look up the organization

For a US nonprofit, enter its EIN and Givable pulls the name, address and website from public IRS data. You can skip the lookup and type everything yourself.

Canadian organizations enter a Business Number directly. Registration in the United States or Canada is required.

Confirm you're authorized

You're creating an organization on its behalf, so you confirm you may do that.

Wait for setup

Givable sets the subaccount up and returns you to the list with the new one highlighted.

Afterwards it needs its own payments connection before it can take gifts.

Working in a subaccount

Log in to subaccount opens it in a new tab. To let a whole role work across subaccounts, turn on subaccount access for that role. See Roles and permissions.

Including a subaccount in your reports

Each subaccount has an In parent reports switch, off by default.

Turning it on lets reports and dashboards here show that subaccount's donor, gift and payment records, rather than its totals alone. Because a subaccount is a separate organization, privacy laws such as GDPR and PIPEDA may treat this as sharing personal information between organizations.

Check that both organizations' privacy notices cover it. You can turn it off again at any time.

Deactivate a subaccount

Deactivate takes its forms, pages and integrations offline and cancels its active recurring gifts. Nothing is deleted.

Reactivating brings back the pages, forms and integrations, but cancelled recurring gifts don't come back. Those donors have to sign up again, so treat deactivation as a decision about donors, not only about pages.

Still stuck?

We're here for you, and no question is too small. Tell us what you were trying to do and what happened, and we'll help you get it sorted.