Sell tickets
Set up individual tickets, tables, sponsorships and add-ons, with deposits, waivers and questions.
Everything for sale at your event is set up under Setup > Registration types and Setup > Add-ons.
Before you start: you need at least one fund. Givable asks for one on every item, so it knows where the money belongs.
The five kinds
Registration types grant admission:
| Kind | Use it for |
|---|---|
| Individual registration | One admission per purchase: a single ticket |
| Group registration | A table or group: several seats in one purchase |
| Sponsorship | A sponsor tier, with benefits and optionally seats |
Add-ons don't grant admission:
| Kind | Use it for |
|---|---|
| Product | Merchandise or an extra, with stock and variants |
| Donation | A donor-set gift at checkout |
Add an item
Choose the kind and the fund
For anything granting admission, set Included seats: 1 for a single ticket, 8 or 10 for a table.
Name it and price it
A fixed price, or free. A donation add-on is always donor-set.
Open Edit details for the rest
Deposits, waivers, attendee details and badge choice live there.
Sponsorships
A sponsorship can carry a tier label like Gold, a list of benefits, and seats. You can also point it at a dedicated page.
Group discounts
Group registrations can have quantity discounts: buy more, pay less per seat. Add a tier with a minimum quantity and either a percentage or a per-unit amount.
The highest tier whose minimum is met applies to the whole line, so a buyer taking twelve seats gets the twelve-seat rate on all of them.
Deposits
Individual and group registrations can allow a deposit: the registrant pays part now, with the balance due by a date you set.
Deposits sell tables early. Someone who'll commit to a table in March may not want to pay for it until September, and a deposit captures the commitment without the wait.
Balances show on the Registrations tab, so you can see who still owes.
Attendee details
For anything granting admission, choose what's asked for each attendee: First name, Last name and Email, each Don't collect, Optional or Required.
A supporter record is only linked when you collect an email. Names alone give you a door list; emails give you people you can thank, invite again and count as donors.
Waivers
Attach a published eSign document to a registration type, and choose when it's signed:
- After checkout: emailed to sign. The door warns if it's unsigned.
- At check-in: signed in person, and check-in is blocked until it's signed.
For the emailed version you must be collecting attendee emails, or there's nowhere to send it.
Badges
A registration type can use its own badge design instead of the event's. Handy for VIP, staff or sponsor badges that need to look different.
Questions
Setup > Questions adds anything else you need: meal choices, access needs, shirt sizes. Questions come from your organization's library, and you can write new ones inline.
Each question can be:
- Asked of everyone, or only certain registration types.
- Required or optional.
- Staff only, which means it's never shown during registration and your team fills it in.
- Conditional, shown only when an earlier answer calls for it.
Payments and fees
Setup > Payments sets the methods and currency for this event, and an optional convenience fee added to paid registrations.
The convenience fee applies to registrations, not to add-ons. A donation add-on is never marked up.
Setup > Coupons creates discount codes for the event.
Checkout extras
Setup > Settings decides what checkout asks beyond the tickets:
- Whether to ask for the registrant's address, and whether it's required.
- Whether to ask for a donation alongside the tickets, with your own wording and a designated fund.
That same page has Allow "I don't know this guest yet". With it on, a buyer can leave a seat unnamed and fill it in later.
Leave it on. With it off, people invent placeholder names, and your door list looks complete while being fiction.
Related
Seating and floor plans
Tables, and arranging the room.
Manage registrations
Balances, payments and refunds.
Still stuck?
We're here for you, and no question is too small. Tell us what you were trying to do and what happened, and we'll help you get it sorted.